Privacy Policy

When you submit the support form we collect your name, email address, your message, and an optional screenshot. We use this only to answer your request.

• Requests are stored in our database with a status and a reference ID.
• Screenshots are uploaded to a private storage bucket that is not publicly readable.
• A copy of each request is emailed to our support inbox so a person can reply to you.
• Your email address is used as the reply-to address and nothing else.

We do not sell support data, and we do not use it for marketing. Ask us to delete a request and its screenshot at any time and we will remove both.

This site exposes a small set of read-only MCP tools (contact details, satellite data plans, and coastal compliance summaries) so AI agents can answer questions about our services.

• Access requires signing in and granting consent through OAuth. Anonymous calls are rejected.
• Granting access shares your account identifier with the connecting agent client so we can attribute and revoke access.
• The tools return published business information only. They never return support requests, customer records, payment data, or any other private data.
• Tool calls may be logged with a timestamp and the calling account for security and abuse prevention.
• You can revoke an agent's access at any time by contacting support.

Checkout is handled by our payment processor. Card details never touch our servers. We store only the resulting subscription or purchase record — plan, status, period end, and the processor's customer identifier — linked to your account.

We record anonymous interaction events for SMS call-to-action links (which button was clicked and a random reference ID) so we can measure whether the contact paths work. These events contain no phone numbers or message content.

Support requests and screenshots are kept for as long as needed to resolve the issue and for a reasonable follow-up window. Purchase and subscription records are kept as long as required for accounting and tax purposes. Analytics events are kept in aggregate.

You can request a copy of your data, ask for corrections, or ask us to delete it. Email us through the support form, or see the DMCA page for copyright matters.

Questions about this policy? Reach us at 781-702-0333 or through the support form.